Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

Refund Eligibility

To be eligible for a return, the following conditions must be met:

Initiate Return: You must initiate the return process within 30 days of the purchase date.

you must use our software actively for one week.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

• • More than 1 GB of server space or Bandwidth is used
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Refunds

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 to 7 working days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at care@dreamupsolutions.com

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Need help?

Contact us at care@dreamupsolutions.com for questions related to refunds and returns.